Privacy policy.

 

Stewart + Stewart Design Pty Ltd
Last updated: 21/04/2026

Stewart + Stewart Design Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, disclose and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

It applies to our website:
https://stewart-stewart.com.au/

1 What personal information we collect

We collect personal information that is reasonably necessary for our business functions and services, including:

  • Name

  • Email address

  • Phone number

  • Project details

  • Project budget

  • Project location

  • Property size (sqm)

We may also collect technical and usage information, including:

  • IP address

  • Device and browser information

  • Website interaction data

2 How we collect personal information

We collect personal information directly from you when you:

  • Submit an enquiry via our website

  • Complete a lead form via platforms such as Facebook or Instagram

  • Subscribe to our communications via Squarespace Email Campaigns

  • Contact us via email, phone or in person

We also collect information automatically through cookies and tracking technologies (see Section 7).

3 Purpose of collection

We collect and use personal information for purposes including:

  • Responding to enquiries and assessing potential projects

  • Providing interior design services

  • Communicating with you throughout a project

  • Sending marketing communications and updates about our services

  • Improving our website, marketing and client experience

  • Complying with legal and regulatory obligations

4 Disclosure of personal information

We may disclose personal information where reasonably necessary, including to:

  • Project consultants and collaborators (such as architects, contractors and suppliers)

  • Service providers supporting our operations, including:

    • Website hosting and email platforms (Squarespace)

    • CRM and email marketing providers (e.g. Mailchimp)

    • Analytics and advertising platforms (Google, Meta, Pinterest)

    • File storage providers (e.g. Dropbox)

    • Procurement platforms (e.g. Programa)

  • Professional advisers (legal, accounting)

  • Regulatory authorities where required by law

We take reasonable steps to ensure third parties handle your information in accordance with applicable privacy obligations.


5 Overseas disclosure

Some of our service providers are located overseas or store data outside Australia, including:

  • Google

  • Meta (Facebook/Instagram)

  • Dropbox

As a result, your personal information may be transferred to and processed in jurisdictions outside Australia. By providing your personal information, you consent to this disclosure.


6 Marketing communications

We may send you marketing communications where:

  • You have made an enquiry with us, or

  • It is otherwise permitted under applicable laws (including the Spam Act 2003)

You may opt out at any time by:

  • Using the “unsubscribe” link in communications, or

  • Contacting us directly

7 Cookies and tracking technologies

Our website uses cookies and similar technologies, including:

  • Google Analytics

  • Meta Pixel

  • Pinterest Tag

These tools help us:

  • Understand how visitors use our website

  • Improve website performance and user experience

  • Deliver relevant advertising

You can control or disable cookies through your browser settings.

8 Client projects and photography

We may photograph completed projects and use imagery for marketing, editorial and promotional purposes. We do not publish client names or exact property addresses without consent.

9 Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.However, no system is entirely secure, and we cannot guarantee absolute security.

10 Access and correction

You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe in accordance with applicable law.

11 Retention of information

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business and client records

  • Comply with legal obligations

12 Third-party websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

13 Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14 Contact us

For any privacy-related enquiries, please contact:

Stewart + Stewart Design Pty Ltd

Email: [email protected]